![]() ![]() In fact, the delays were so serious that six veterans died while waiting for months to receive necessary diagnostic procedures. In 2013, CNN was among the news outlets reporting that veterans were experiencing delayed care at the Williams Jennings Bryan Dorn Veterans Medical Center in Columbia, SC. One of the 16 initiatives was the enhancement of the veteran’s experience with and access to healthcare. As part of its strategic plan, Secretary Shinseki was tasked with implementing 16 major initiatives to bring the VA into the 21st century. ![]() In 2009, President Barack Obama appointed retired Army Chief of Staff, General Eric Shinseki, to the position of secretary of Veterans Affairs (VA), the federal department responsible for providing healthcare and federal benefits to U.S.
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